E-Commerce Operations Specialist (Bali - Remote/Hybrid)

Join PT Torras Innovation Development, a dynamic and forward-thinking company at the forefront of e-commerce innovation in Indonesia. We are seeking a highly motivated and detail-oriented E-Commerce Operations Specialist to join our growing team in Bali. This is an exciting opportunity to be part of a company that is revolutionizing the e-commerce landscape in Indonesia.

As an E-Commerce Operations Specialist, you will play a crucial role in ensuring the smooth and efficient operation of our online store. You will be responsible for managing inventory, processing orders, and providing excellent customer service. This role offers a dynamic and challenging work environment, with opportunities for professional growth and development.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize inventory levels using tools like Shopify, WooCommerce, or similar platforms.
• Process and fulfill customer orders accurately and efficiently.
• Monitor and analyze sales data to identify trends and opportunities for improvement.
• Provide exceptional customer service by responding to inquiries and resolving issues promptly.
• Collaborate with the marketing and sales teams to promote products and drive sales.
• Stay up-to-date with the latest e-commerce trends and best practices.
• Assist in the development and implementation of new e-commerce initiatives.
• Participate in team meetings and contribute to the overall success of the e-commerce operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in e-commerce operations or a similar role.
• Proficient in using e-commerce platforms such as Shopify, WooCommerce, or Magento.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Familiarity with inventory management software such as SAP or Oracle.
• Certification in e-commerce or related fields is a plus.

🛠️ Keahlian

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